Advocates help promote
your rights
Advocacy
Vocal provides free independent advocacy. Our main activity is “one to one” issue based advocacy.
Vocal Advocates help people:
- To make sure their voice heard about the things that are important to them.
- Want their rights to be respected and to get what they are entitled to.
- Understand complex information and make informed decisions.
- Stay central to decision making processes.
- Need support with an issue such as making a complaint or appeal, making changes to thier care and support package, accessing services, attending meetings and understanding information.
- Challenge decisions, processes to ensure that their rights are upheld.
We provide advocacy for people who are eligible for an independent advocate as detailed in The Care Act and for those who are eligible for a Paid Representive, (DoLS) as detailed in the Mental Capacity Act. If you would like to make a referral for an Independent Care Act Advocate please download and return our referral form
We can also provide General Issue based Advocacy for people who have a learning disability, primarily in South and West Devon and Torbay. To make a referral for an Independent General Advocate please download and return a referral form
If you would like us to provide advocacy support for a parent who has a Learning disability or a difficutly with cognitive functioning who need help with child protection procedures. Please download and return a referral form
Our advocates use a wide range of techniques and strategies – including technology and other media, to ascertain the views and wishes of people who have complex communication needs.
We are also able to provide advocacy support for people beyond the remit described above. Usually this is funded by our own fundraising efforts, charitable donations or by Grants.
There are some instances where funding may need to be agreed with the care provider or funding authority. We work to the advocacy charter and will not charge service users for advocacy.
If you are not sure whether you meet our eligibility criteria please contact the office.
Vocal Advocacy has been awarded the Advocacy Quality Performance Mark (QPM) by the NDTi. This is the only advocacy quality mark for organisations offering independent advocacy. The Quality Mark is only awarded to organisations who can demonstrate that they provide excellent serivces. Vocal is incredibly proud to have achieved this award and have its work validated in this way.
If you would like to read the report please click on this link.
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